Effective date: October 15, 2026
This page explains how to manage privacy choices and submit requests to Provider, doing business as Whatsgate.
Your rights depend on your location, the law that applies to you, and whether Whatsgate acts as controller/business or as processor/service provider for the information involved.
Use the Cookie Settings control on the website to manage non-essential cookies and similar technologies.
Where available, you may:
Strictly necessary technologies remain enabled where needed for security, authentication, consent storage, and core site functionality.
See our Cookie Policy.
Whatsgate does not sell Customer Content.
Whatsgate does not sell personal information for monetary consideration.
If our use of advertising or analytics technologies qualifies as “sale”, “sharing”, targeted advertising, or cross-context behavioral advertising under an applicable U.S. state privacy law, an eligible user may opt out through:
Where legally required, we recognize a valid Global Privacy Control (GPC) signal as an opt-out request for the browser or device that sends the signal.
If you use multiple browsers or devices, you may need to enable GPC or submit choices on each one unless the choice is associated with an authenticated account.
Depending on applicable law, you may request that we:
Submit requests to: service@whatsgate.ru
Please provide enough information for us to identify the relevant account or records. Do not send passwords, API keys, full payment-card numbers, or unnecessary sensitive information.
Whatsgate often processes message content, contact information, and other Customer Content on behalf of a business Customer.
If you received a message from a Whatsgate Customer and want to access, correct, delete, or object to the use of information in that business's messaging records, contact the business that sent or controlled the communication.
When legally required, we assist our Customers in responding to verified data-subject or consumer requests.
You can unsubscribe from promotional email using the unsubscribe mechanism included in the message or by contacting service@whatsgate.ru.
You may still receive transactional or operational communications relating to account security, billing, outages, legal notices, or your use of the Service.
To protect personal information, we may verify your identity and authority before fulfilling a privacy request.
Verification may involve confirming control of an email address or account, requesting information that can be matched to our records, or using another method proportionate to the sensitivity of the request.
We will not ask for more information than reasonably necessary to verify and process the request.
Where applicable law permits an authorized agent to submit a request for you, we may require evidence that the agent is authorized and may also verify your identity directly, unless law provides otherwise.
If applicable state privacy law gives you a right to appeal a decision on a privacy request, you may submit an appeal by emailing service@whatsgate.ru with the subject:
Privacy Request Appeal
Please identify the original request and explain why you believe the decision should be reconsidered.
We will not unlawfully discriminate against you for exercising privacy rights granted by applicable law.
Exercising a privacy right may affect functionality only where the requested processing is necessary to provide the relevant Service or where law otherwise permits.
If GDPR or UK GDPR applies, you may have rights of access, rectification, erasure, restriction, data portability, objection, and withdrawal of consent, subject to legal conditions and exceptions.
You may also lodge a complaint with the competent data-protection authority.
See the Privacy Policy for more information.
Privacy requests and questions:
service@whatsgate.ru